Shipping Policy

At SmartNest Global Supplies, we are committed to delivering your beauty and skincare essentials in a timely and secure manner. Please review our shipping policy below to understand how we process and ship orders.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Orders placed after 3 PM will be processed the following business day.

  • Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Times

We offer worldwide shipping. Estimated delivery times are as follows:

  • Domestic Shipping (if applicable): 3–7 business days

  • International Shipping: 7–21 business days (varies by destination and customs clearance process)

Note: Shipping times are estimates and may vary due to external factors such as customs delays or carrier issues.

Shipping Rates

  • Shipping charges are calculated at checkout based on your location and the weight of your order.

  • Free standard shipping may be offered on qualifying orders – refer to promotional banners or checkout for details.

Customs, Duties, and Taxes

  • SmartNest Global Supplies is not responsible for any customs and taxes applied to your order.

  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping Carriers

We partner with trusted logistics providers such as DHL, FedEx, UPS, USPS, and regional postal services to ensure safe and efficient delivery.

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at corporateu2012@gmail.com with your order number. We will investigate and assist with resolution.

Incorrect Shipping Information

Please ensure that all shipping details are accurate. We are not responsible for orders lost due to incorrect or incomplete addresses provided at checkout.